حذف الحساب — سور المدى

Delete your account — English

Users of the سور المدى app (merchants and their employees, delivery and pickup agents, follow-up staff) can request deletion of their account and data.

In the app: sign in → «حسابي» (My account) → «حذف الحساب» (Delete account) → «إرسال طلب الحذف» (Send deletion request).

On this page: enter your registered phone number and password in the form above and press the red button.

What happens next: the company reviews the request and settles any outstanding balances, then deletes the account within 30 days at most. Your login and personal data are removed from use; shipment and financial records required by law and accounting are retained. You can cancel the request from the app while it is under review.

Email: [email protected]
Phone: 07733388322